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 Our fuel distribution service is open 362 days a year and operates a 24 hour service during weekdays. We take accountability for all customer problems and set ourselves a one hour turnaround for all customer enquiries.

 Both occupational and process safety is integrated into every facet of Valero operations. Valero’s occupational health and safety programme is successful because it is developed, supported and carried out by all employees, from executive management to the newest hire.

 The company’s process safety programme instils safety and reliability at every facility to push beyond regulatory compliance to operational excellence.

 Valero plays an active role in the life and spirit of the communities in which we live and work, by investing in projects that will make a positive difference to the quality of life. We support a number of national charities and charities local to our operations in London and Pembroke. The company also has an active volunteering culture and in 2014 completed over 6,000 voluntary hours for local and national charities in the UK.

 Texaco service stations were one of the first to introduce ultra low sulphur petrol and diesel in the UK. Furthermore, Valero believes that biofuels will play an increasingly important role in transportation fuels. The company has 10 state-of-the-art ethanol plants in the US, making it the first traditional refiner to enter production of ethanol.

 Valero also has investments in several companies working to commercialise emerging alternative biofuels. We have achieved significant emission reductions and made improvements in producing cleaner-burning petrol, diesel and ethanol-blended fuels.

 ​​​Park Garage Group (PGG) has agreed a long-term extension to their relationship with Valero, whilst also adding another four Texaco-branded locations to its portfolio. This brings the total number of Texaco-branded PGG sites to 44.

 The new sites are all located in the south east of England with Park Sutton Valance, Park Beckenham and Park Tudor based in Kent and Park Sydenham based in London. The four sites, previously branded BP, will stock all grades of fuel including Supreme and will be supplied by Grays Terminal on the Thames.

 Hemant Tandon, Park Garage Group Operations Director, said, “We've been working with Valero for over 30 years now and our relationship has incredibly strong foundations. When it came to extending our relationship with them and adding four new Texaco sites to the portfolio, we did not hesitate. Valero's dedication to helping us to meet our goals has never been in doubt and I'm sure we have many more successful years ahead of us."

 Andrew Cox, Valero's director of sales and marketing, said, “The extension and growth of our agreement with Park Garage Group has further strengthened a relationship that spans over three decades. We're delighted to see them go from strength to strength and they can rest assured that we will continue to support their business as we have always done – with 100 percent commitment. It's also great to see that the Texaco brand remains the brand of choice for the majority of the Park Garage Group's sites."

 Hemant and Manoj Tandon of PGG are continually looking for ways to improve and modernise the services they offer and provide a better overall customer experience. As part of these improvements, they recently decided to re-brand their park & shop stores after 25 years. The new park & shop brand will be introduced onto the four new Texaco sites this year and is due to be rolled out across the remaining PGG sites over the first half of next year.

 All the sites offer contactless car valet services, including a jet wash, car wash, air water tower and vacuum. The service, has seen a higher sales revenue than in previous years and has led to the service being implemented across all of the PGG sites. PGG has also seen significant growth from the sale of vaping products. As a result, they have recently introduced vape units into a quarter of their sites and are planning on adding these to the shop floor of all their sites over the next year.

 Hemant went on to say, “We're extremely excited to be introducing our new park & shop brand and looking forward to seeing the fresher, more modern brand image displayed across our sites. I'm sure that the new branding, alongside the strong Texaco image will be a winning combination."

 Another brand new service station has been opened by Kay Group Limited, which will ​supply fuel under the Texaco brand. The site at Dobshill in Flintshire brings the total number of Kay Group sites under the Texaco brand to fifteen.

 The impressive one and a half acre site is the Kay Group's 5th Texaco-branded new build to have opened in the last 6 years and offers a Londis convenience store, Greggs and Subway. In addition, there's a seven bay valeting centre with five jet washes, front of shop customer parking and bespoke external seating area to compliment the instore food to go offers. A Costa Drive-thru is also in the process of being built by the Kay Group and will open in November 2022, which is sure to increase foot fall to the site.

 The Kay Group have 15 of their 22 sites branded with Texaco and the extension of their relationship over the years is testament to the trust they have in the brand to deliver a first-class service to their customers.

 Ken Kay, owner and CEO of The Kay Group, said, "Our relationship with Valero goes back to 2010 when they first started supplying our head office site, Kay Grimshaw Park in Blackburn, followed a few months later by Kay Primrose Garage in Clitheroe. We've always been impressed with the professionalism and support we've received from our account manager, and over the years have developed an excellent relationship with Valero, who have been very supportive of our business activities."

 He went on to say, “We pride ourselves on customer service and a great deal of emphasis is placed on staff training to ensure this is maintained to a high standard across all of our sites. This includes training and engagement of Texaco's Star Rewards loyalty scheme, which has proved to be a vital aspect of our retail business footprint and has subsequently led to great success with customer retention."

 Andrew Cox, Valero's director sales and marketing, said, “The Kay Group are a forward thinking and ambitious business and we're proud that we continue to be their fuel supplier of choice after so many years. Their commitment to providing a superior customer experience contributes to their ongoing success and we're delighted to be working alongside them to support their business goals."

Petrol

 The Kay Group operate their service stations in East Lancashire, Yorkshire and the Midlands, with the goal to expand and develop new sites in locations away from the North West. All their sites offer all grades of Texaco fuel including Supreme, a branded Londis shop and many offer well known fast food brand outlets such as Greggs and Subway.

 Texaco customers in the UK now have the Texaco app to help them to save on fuel when they fill up. The app allows customers to never miss out on Star Rewards Points by adding a digital Star Rewards card to their phone's wallet.

 The app also allows members to exchange Points for digital Texaco vouchers, which can be used to purchase fuel at Texaco service stations. Star Rewards members are now able to simply 'tap' their phone to earn Points and easily spend at Texaco.

 And as an incentive, new members can earn 200 Star Rewards Points when they download and register via the app.

 Andrew Cox, Director Sales and Marketing, said, “The new app will make Star Rewards so much easier for customers – simply tap to earn Points and spend digital Texaco vouchers. The app is ahead of the competition in this area, no one else gives such flexibility and control. Customers can access their Star Rewards account from their phone, get information and offers from Star Rewards and use their Points without any fuss.

 “We're really excited about the app and the functions it offers. And as a bonus, we're offering new customers 200 points when they download and use it."

 The Texaco app can be downloaded via the App Store or Google Play Store. Members can then use the app or their digital Star Rewards card to earn Points and spend digital Texaco vouchers. Existing cards and fobs will continue to work as normal. Members can also donate their Points to charities including Age UK, the Trussell Trust, Action for Children and Fareshare and all donations will be matched by Star Rewards.

 Customers can easily add their Star Rewards card to the Wallet app on iPhone. With a simple tap of their iPhone or Apple Watch, customers earn points anytime they check out and pay with Apple Pay. There's no need to swipe a separate physical Star Rewards card, enter a phone number, or scan a QR code. Their card will now automatically pop up in Wallet every time they use Apple Pay.​

 Valero employees in the UK and Ireland have selected their Charities of the Year for 2021. These will be the main recipients of fundraising efforts during the year, though employees will still support events and other fundraising activities for a wide range of charities.

 Throughout February, Canada Square-based employees voted from a long list of candidate charities and those chosen are all long-standing supported ones. They are: the British Heart Foundation, Macmillan Cancer Support and Richard House Children's Hospice. The company has supported Richard House in east London since it opened in 2000.